COMPLIANCE DOSSIER

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the identifying details of the owner and controller of this platform are set out below.

The source code, industrial designs, logos, product images, 3D renders, animations, software and texts hosted on this website are strictly protected by intellectual and industrial property legislation in favor of Phoenix.

The reproduction, computer processing, distribution, dissemination, modification, transformation or decompilation of any asset is not permitted without the prior written permission of Phoenix. All derived rights are expressly reserved. We reserve the right to activate the corresponding legal protocols in the event of any infringement or illegitimate use of our assets or brand.

As the controllers of your personal data, we guarantee its processing in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD). Your data is not sold; it is used exclusively to carry out hardware operations, warranties and access to the Founders Phase.

Data Protection Officer (DPO)

We have a DPO officially designated before the AEPD. You can exercise your rights of access, rectification, erasure, objection and portability by contacting dpo@phoenixtechnologies.es directly.

Purpose of Processing

The data collected in our forms (marked as mandatory) is critical to process the deployment of your equipment, manage technical support or coordinate priority access. Your refusal will make it impossible to execute the service.

Record of Activities

In accordance with Art. 30 of the GDPR, we maintain an internal Record of Processing Activities available to the competent authorities.

Our platform uses traceability files (cookies) to optimize system load and personalize the Operator's experience. By interacting with the cookie settings panel, you can define the level of access allowed.

Manual management: You have full control. You can revoke permissions at any time from the website's floating settings icon, or by blocking the deployment of cookies directly from your browser's security protocols (Chrome, Safari, Firefox).

Access to the platform implies acceptance of these regulations. Phoenix strictly prohibits the introduction of malicious code, denial-of-service attacks or any attempt to breach our infrastructure. Offenders will be reported to the competent authorities.

1. Limitation of Liability
   Our manuals and specifications are for guidance purposes only. We are not responsible for supply failures due to force majeure, incidents in third-party networks or misuse of the information.
2. Dispute Resolution
   Access and purchases are governed by Spanish law. Any controversy shall be submitted to the exclusive jurisdiction of the Courts of Granada.
3. European Mechanism
   We inform you that the European Commission's ODR platform ceased its service in July 2025. For digital assistance, consumers can consult the Consumer Redress in the EU portal.